Effective Date: September 15, 2026

LKBY Footwear Store (“LKBY Footwear,” “LKBY,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit, browse, or make a purchase through our website, lkbyfootwear.com (the “Website”).

LKBY Footwear Store is a DTI-registered and BIR-registered Philippine business operating as an online footwear store based in Parañaque City, Metro Manila.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our Website, purchase our products, contact us, subscribe to our communications, or otherwise interact with LKBY Footwear.

By using our Website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or processing your personal information.

This Privacy Policy is intended to comply with applicable Philippine data privacy laws and regulations, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

1. ABOUT LKBY FOOTWEAR

LKBY Footwear Store is a Philippine-based online footwear business offering genuine leather footwear and other footwear products through our Website and related online channels.

LKBY Footwear Store is registered with the Department of Trade and Industry (DTI) and the Bureau of Internal Revenue (BIR).

Our business operates from Parañaque City, Metro Manila, Philippines.

Our Website is operated using Shopify, an e-commerce platform that provides the technology and infrastructure necessary to operate our online store, process orders, manage products, and provide related services.

For purposes of applicable data protection laws, LKBY Footwear is responsible for the personal information that we collect and process in connection with your transactions and interactions with our business, subject to the role of third-party service providers that process information on our behalf.

2. PERSONAL INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, information automatically collected when you use our Website, and information received from third-party service providers involved in completing your transactions.

The types of information we may collect include the following:

A. Contact and Identification Information

Depending on your interaction with us, we may collect:

• Full name
• Email address
• Mobile or telephone number
• Billing address
• Shipping or delivery address
• City or municipality
• Province
• Postal code
• Country
• Other information you voluntarily provide when contacting us

B. Order and Transaction Information

When you purchase products from us, we may collect information relating to your transaction, including:

• Products ordered
• Product sizes, colors, and variations
• Order number
• Order date and time
• Order value
• Discounts or promotional codes used
• Shipping and delivery information
• Billing information
• Payment status
• Refund, return, exchange, or cancellation information
• Other information necessary to fulfill your order

C. Payment Information

Payments made through our Website may be processed by third-party payment providers.

Depending on the payment method you select, payment providers may collect and process information necessary to authorize and complete your payment.

We generally do not directly store complete payment card numbers, security codes, or other sensitive payment credentials on our own systems. Payment information may instead be handled by the applicable payment processor in accordance with its own privacy and security policies.

D. Account Information

If you create a customer account on our Website, we may collect information associated with your account, including:

• Name
• Email address
• Account credentials
• Order history
• Saved addresses
• Account preferences
• Other information associated with your customer account

E. Communications

When you contact us, we may collect information contained in your communication, including:

• Your name
• Contact information
• Your message
• Order details you provide
• Attachments or other information you voluntarily send to us
• Information necessary to respond to your request

F. Marketing Information

If you subscribe to our marketing communications or otherwise provide the necessary consent, we may collect your:

• Name
• Email address
• Mobile number, where applicable
• Marketing preferences
• Information about your interactions with our marketing communications

G. Website and Technical Information

When you access our Website, certain technical information may be automatically collected, including:

• IP address
• Browser type
• Device type
• Operating system
• Language preferences
• Approximate location derived from technical information
• Pages visited
• Products viewed
• Links clicked
• Referring website
• Date and time of visits
• Website interaction information
• Information about how you use and navigate our Website

H. Cookies and Similar Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to operate, secure, analyze, and improve our Website and, where permitted, support advertising and marketing activities.

More information is provided in the Cookies and Similar Technologies section below.

3. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information through the following methods:

• When you visit or browse our Website
• When you create an account
• When you place an order
• When you provide information during checkout
• When you subscribe to our mailing list
• When you contact us
• When you request customer support
• When you submit a form
• When you participate in promotions or other activities
• When you interact with our Website or online advertisements
• Through cookies and similar technologies
• Through Shopify and other service providers supporting our Website
• Through payment, shipping, delivery, analytics, and other service providers involved in providing our services

We may also receive information from third-party service providers when necessary to provide services that you request.

4. PURPOSES OF PROCESSING PERSONAL INFORMATION

We may collect and process your personal information for legitimate and necessary business purposes, including:

A. Processing and Fulfilling Orders

We use your information to:

• Process your orders
• Confirm purchases
• Prepare products for shipment
• Arrange delivery
• Provide order updates
• Process payments
• Process returns, refunds, exchanges, and cancellations
• Provide customer support related to your orders

B. Communicating With You

We may use your information to:

• Respond to inquiries
• Answer questions
• Provide customer support
• Contact you regarding an order
• Notify you about changes affecting your order
• Address complaints or concerns

C. Operating and Improving Our Website

We may process information to:

• Operate our Website
• Maintain Website functionality
• Improve Website performance
• Understand how customers use our Website
• Identify technical problems
• Improve our products and services
• Improve the customer experience
• Protect the security and integrity of our Website

D. Fraud Prevention and Security

We may process information to:

• Detect and prevent fraudulent transactions
• Protect our Website and business
• Verify transactions
• Prevent unauthorized activity
• Investigate suspected abuse or violations
• Protect customers and other users

E. Marketing and Promotions

Where permitted by applicable law and subject to your preferences, we may use your information to:

• Send promotional emails
• Inform you about new products
• Inform you about sales and promotions
• Send marketing communications
• Measure the effectiveness of marketing campaigns
• Provide relevant advertisements

You may opt out of marketing communications at any time.

F. Legal and Regulatory Compliance

We may process personal information when necessary to:

• Comply with applicable laws
• Respond to lawful requests from government authorities
• Meet regulatory requirements
• Establish, exercise, or defend legal claims
• Protect our legal rights
• Investigate suspected unlawful activity

5. LEGAL BASES FOR PROCESSING

Depending on the circumstances, LKBY Footwear may process your personal information on one or more of the following legal bases recognized under applicable Philippine data privacy laws:

A. Consent

We may process your information when you have provided consent for a specific purpose.

You may withdraw consent where applicable. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.

B. Performance of a Contract or Transaction

We may process information necessary to:

• Process your purchase
• Fulfill your order
• Arrange delivery
• Process payments
• Handle returns, refunds, exchanges, and cancellations
• Provide services you have requested

C. Compliance With Legal Obligations

We may process information where necessary to comply with applicable legal or regulatory requirements.

D. Legitimate Interests

We may process information when necessary for legitimate business purposes, provided that such processing does not override your fundamental rights and freedoms under applicable law.

Examples may include:

• Website security
• Fraud prevention
• Business administration
• Service improvement
• Customer support
• Internal recordkeeping

6. HOW WE SHARE PERSONAL INFORMATION

We do not sell your personal information.

We may disclose or provide access to personal information to third parties when reasonably necessary to operate our business, complete your transaction, provide services, or comply with applicable law.

These third parties may include:

A. Shopify

Our Website is hosted and powered by Shopify. Shopify may process information necessary to operate our online store, including customer, order, checkout, and technical information.

B. Payment Providers

Payment service providers may process payment-related information to authorize and complete transactions.

C. Shipping and Delivery Providers

We may provide necessary information, such as your name, contact number, and delivery address, to couriers and delivery service providers so they can deliver your order.

D. Technology and Service Providers

We may use third-party providers for services such as:

• Website hosting and infrastructure
• Analytics
• Email communication
• Customer support
• Security
• Website functionality
• Marketing
• Data storage
• Business administration

E. Professional Advisers

Where necessary, we may disclose information to professional advisers, including accountants, auditors, lawyers, consultants, or other professional service providers.

F. Government Authorities and Law Enforcement

We may disclose personal information when required or permitted by law, regulation, court order, subpoena, or lawful government request.

G. Business Transfers

If LKBY Footwear undergoes a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of the transaction, subject to applicable privacy requirements.

We require third parties that process personal information on our behalf to handle such information only for legitimate and authorized purposes and to apply appropriate safeguards.

7. INTERNATIONAL DATA TRANSFERS

Some of our service providers, including Shopify and other technology providers, may process or store information outside the Philippines.

Where personal information is transferred outside the Philippines, we take reasonable steps to ensure that the information remains protected through appropriate contractual, organizational, technical, or other safeguards, as required by applicable law.

By using our Website and providing information to us, you acknowledge that your information may be processed in jurisdictions outside the Philippines where our service providers operate, subject to applicable privacy protections.

8. COOKIES AND SIMILAR TECHNOLOGIES

Our Website may use cookies and similar technologies.

Cookies are small data files placed on your device that allow websites to recognize your browser and remember certain information.

We may use cookies for purposes including:

Essential Cookies

These cookies are necessary for our Website to function properly. They may support:

• Shopping cart functionality
• Checkout
• Customer account functions
• Security
• Session management
• Other essential Website features

Preference Cookies

These cookies may allow the Website to remember certain choices or preferences.

Analytics Cookies

These technologies may help us understand:

• How visitors use our Website
• Which pages are visited
• Which products receive interest
• Website performance
• General customer behavior

Marketing and Advertising Technologies

Where permitted, we may use cookies, pixels, or similar technologies to measure advertising performance and deliver or support more relevant marketing.

Some technologies may be provided by third parties.

You may be able to control or restrict cookies through your browser settings or available cookie controls. Disabling certain cookies may affect the functionality of the Website.

9. THIRD-PARTY WEBSITES AND SERVICES

Our Website may contain links to third-party websites, platforms, social media pages, payment services, or other external services.

These third parties operate independently from LKBY Footwear and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

10. SOCIAL MEDIA

LKBY Footwear may maintain or operate social media pages and may provide links to social media platforms through our Website.

If you interact with us through social media, the relevant platform may collect and process information according to its own privacy policy.

Information you publicly post on social media may be visible to others and should not be considered private.

11. MARKETING COMMUNICATIONS

If you have subscribed to our marketing communications or otherwise provided consent where required, we may contact you regarding:

• New products
• Product launches
• Promotions
• Sales
• Special offers
• LKBY Footwear announcements
• Other marketing communications

You may unsubscribe from promotional emails by using the unsubscribe option included in the communication.

You may also contact us directly to request that we stop sending promotional communications.

Please note that even if you opt out of marketing communications, we may still send non-promotional communications necessary to complete or administer your transactions, such as order confirmations, shipping updates, and customer service responses.

12. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Completing transactions
• Providing customer service
• Maintaining business and transaction records
• Complying with legal, tax, accounting, and regulatory obligations
• Resolving disputes
• Preventing fraud
• Enforcing agreements
• Protecting our legal rights

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer necessary and there is no legal or legitimate reason to retain it, we will take reasonable steps to securely delete, destroy, anonymize, or otherwise dispose of the information in accordance with applicable law.

13. DATA SECURITY

LKBY Footwear takes reasonable and appropriate organizational, physical, and technical measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Depending on the circumstances, security measures may include:

• Access controls
• Account protections
• Restricted access to personal information
• Secure payment processing through appropriate payment providers
• Administrative safeguards
• Technical safeguards
• Security monitoring
• Appropriate data handling procedures

However, no method of transmission or electronic storage is completely secure. While we take reasonable measures to protect personal information, we cannot guarantee absolute security.

If we become aware of a personal data breach that requires notification under applicable law, we will take appropriate steps to investigate, contain, and address the incident and provide notifications where legally required.

14. YOUR RIGHTS UNDER PHILIPPINE DATA PRIVACY LAW

Subject to applicable law and certain legal limitations, you may have rights regarding your personal information.

These may include:

Right to Be Informed

You have the right to be informed about how your personal information is processed.

Right to Access

You may request access to personal information that we hold about you, subject to applicable legal limitations.

Right to Correct

You may request correction of inaccurate or incomplete personal information.

Right to Object

You may object to certain processing of your personal information where permitted by applicable law.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent, subject to applicable legal limitations.

Right to Erasure or Blocking

Under applicable circumstances, you may request the deletion, destruction, or blocking of your personal information.

Right to Data Portability

Where applicable, you may have the right to obtain personal information in a structured and commonly used format or request its transfer to another personal information controller, subject to applicable law.

Right to File a Complaint

You may file a complaint with the National Privacy Commission (NPC) if you believe your privacy rights have been violated.

These rights are not absolute and may be subject to exceptions, limitations, or requirements under applicable law.

15. HOW TO EXERCISE YOUR PRIVACY RIGHTS

To exercise your applicable privacy rights or make a privacy-related request, please contact LKBY Footwear using the contact information provided on our Website.

When submitting a request, please provide enough information for us to understand your request and verify your identity where reasonably necessary.

We may request additional information to verify that the request is being made by the appropriate individual or authorized representative.

We will respond to valid requests within the period required by applicable law.

If we cannot fulfill a request, we will explain the applicable reason to the extent permitted by law.

16. CHILDREN'S PRIVACY

Our Website is not intended to knowingly collect personal information directly from children in circumstances where parental or guardian consent is required by applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate consent, please contact us.

If we become aware that we have collected personal information from a child in circumstances where such collection is not permitted, we will take reasonable steps to address and delete the information as required by applicable law.

17. INFORMATION PROVIDED BY OTHER PEOPLE

If you provide us with personal information belonging to another person, such as a recipient of a gift or another individual associated with an order, you represent that you are authorized to provide such information and that you have provided any notices or obtained any consent required by applicable law.

18. ACCURACY OF PERSONAL INFORMATION

We rely on the information you provide to us.

You are responsible for ensuring that the personal information you provide is accurate, complete, and up to date.

Inaccurate shipping information may result in delivery delays, failed deliveries, or additional delivery costs.

If your information changes, you may contact us or update applicable account information where such functionality is available.

19. DATA MINIMIZATION

LKBY Footwear aims to collect only personal information that is reasonably necessary for legitimate business purposes.

We do not intentionally request sensitive personal information unless it is necessary for a specific lawful purpose and permitted under applicable law.

Please avoid providing unnecessary sensitive personal information when contacting us.

20. AUTOMATED DECISION-MAKING AND PROFILING

LKBY Footwear may use automated technologies provided by Shopify or other service providers for purposes such as analytics, fraud prevention, personalization, advertising measurement, or Website functionality.

We do not intentionally use automated decision-making to make decisions producing legal or similarly significant effects on customers unless permitted by applicable law and appropriately disclosed.

Where applicable law provides rights relating to automated processing or profiling, you may contact us regarding such processing.

21. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

• Changes in our business
• Changes to our Website
• Changes in our services
• Changes in technology
• Changes in applicable laws or regulations
• Changes in our privacy practices

When we update this Privacy Policy, we will revise the Effective Date shown at the beginning of this document.

We encourage you to review this Privacy Policy periodically to remain informed about how we protect your personal information.

Your continued use of our Website after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, subject to any consent requirements imposed by applicable law.

22. CONTACT US

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact LKBY Footwear through the contact information provided on our Website.

LKBY Footwear Store
Website: lkbyfootwear.com
Business Location: Parañaque City, Metro Manila, Philippines
Business Registration: DTI Registered and BIR Registered

For privacy-related concerns, please contact LKBY Footwear through the official contact channels available on our Website.

We will make reasonable efforts to respond to privacy inquiries and address concerns in accordance with applicable law.

23. NATIONAL PRIVACY COMMISSION

The Philippines' data protection authority is the National Privacy Commission (NPC).

If you believe that your personal information or privacy rights have been violated and your concern cannot be resolved directly with us, you may contact the NPC or pursue remedies available under applicable Philippine law.

For more information about Philippine data privacy rights and the National Privacy Commission, you may visit the official NPC website.

24. ACKNOWLEDGMENT

By using the LKBY Footwear Website, you acknowledge that you have had the opportunity to read and understand this Privacy Policy and that your personal information may be collected and processed as described above, subject to applicable law and any consent requirements.

LKBY Footwear Store
DTI Registered • BIR Registered
lkbyfootwear.com
Parañaque City, Metro Manila, Philippines

Effective Date: September 15, 2026